As background, my dad was a professional realtor/broker for 25 years and I have personally bought/sold close to 100 homes in Texas (primarily Houston) over the past 15 years. I have bought and sold properties with just an attorney and tried a number of the 1% listing agencies but continue to prefer using a true professional realtor. My observation is that not all realtors are the same and you don't always get what you paid for. Sue has been a dear friend to the Duffy's for 15 years and we consider their family a mere extension of our own. Although there was some reluctance to use a friend which may jeopardize our friendship, I had confidence that Sue would represent me and my objectives well. Buying and selling houses is emotional, to say the least. What I found in Sue was her willingness to take the time to understand our goals (smaller house, simpler lifestyle, quality of home, location/location/location) at the beginning of the process. This investment in time made our search process much more efficient and enjoyable. She provided real counsel compared to just trying to sell us a house. What simply amazed me was her focus on the details and her pleasant persistence with all parties to move everything along until the closing was complete. She handled herself very well under pressure being a counselor/intermediary between us, the buyer, mortgage company, and title company. All deals have "bumps" along the way and Sue hit them head-on in an honest, courteous, and persistentmanner, unlike most realtors I have worked with in the past. On the selling side, Sue knocked this out of the park as well. I would not hesitate to tell others how great she was to work with. Sue was laser-focused on making sure our house was ready to sell and her marketing of the property was first class. One of the best tests of a great realtor is their finesse in explaining to the homeowner that their "castle" needs a fewupdates/modifications. Although our property was in very good shape, she did an excellent job telling us how to improve the marketability of our home to maximize our selling price. She acutely understands the importance of and the execution behind the initial selling launch of a property. The website, the brochures, the staging, and the Open House made this house easy to sell on its first weekend. In summary, if you are buying or selling a home, Sue Markim is a talented professional. I highly recommend her to others and would expect that her clients will return time and again to work with her. Sue earns every dollar she is paid.